Privacy Policy

1. Introduction

SterlingVault AI ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website, email communications, and any related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information such as your name, email address, phone number, and company details, typically provided when you submit a form or request a briefing.
• Technical data such as IP address, browser type, device information, and operating system, collected automatically when you visit our website.
• Usage data such as pages viewed, time spent on the site, referring URLs, and interaction patterns, collected through cookies and similar technologies.
• Correspondence including any information you provide when you contact us directly, such as questions, feedback, or support requests.

3. How We Use Your Information

We use the information we collect for purposes including:

• Responding to inquiries and providing requested information or services.
• Operating, maintaining, and improving our website and Services.
• Communicating with you about updates, offers, or administrative matters.
• Analyzing usage trends to improve content and user experience.
• Detecting, preventing, and addressing technical issues, fraud, or security concerns.
• Complying with applicable legal obligations.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage information and enhance your experience on our site. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Services may not function properly without them.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications, under contractual confidentiality obligations.
• Legal compliance when disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers in connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality protections.
• With your consent, in any other circumstances where you have explicitly agreed to the disclosure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within a reasonable timeframe, subject to applicable law.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. International Data Transfers

If you access our Services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where applicable, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us via the details provided on our Contact page.